Saturday, January 8, 2011

BI in the New Year

An entire month has just passed since my last blog on business intelligence software topics. This is my first post of the new year.

Two things have kept me extremely busy: BI Dashboards and BI Conversions. Last year, those BI activities were hot but going into 2011 they seem to have picked up even more. My BI consultants and I have been traveling across the country either building web-based dashboard applications or converting legacy reporting applications to modern BI technology.

On the conversion side, we are helping companies shed legacy reporting tools and transition to web-based BI. However, I also see firms getting rid of "modern" BI products where the software vendor has failed to keep these clients happy.

Some software vendors seem to believe they are in the catbird seat with existing customers. Once a BI product has been implemented and in use for some time, it is difficult to remove. A false sense of arrogance might encourage a software vendor to engage in less than proper behavior--they do not fear an immediate loss of the account due to the challenge their customer would have replacing the installed BI product.

Our BI Dashboard application development projects have been exciting. Most provide management with enterprise views of operational metrics showing actual performance against budgets or previous activity. However, profit is not the only reason for business intelligence. In addition to commercial organizations, we are also working with healthcare dashboards where patient care and chronic disease management is being measured.

One of my New Year's resolutions will be to allocate more time to this blog.

1 comment:

Gary said...

I would add cloud software to the list of things that are going to be hot in 2011.

About Me

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I am a project-based consultant, helping data-intensive firms use agile methods and automation tools to replace legacy reporting and bring in modern BI/Analytics to leverage Social, Cloud, Mobile, Big Data, Visualizations, and Predictive Analytics. For several world-class vendors, I led services teams specializing in providing software implementation and custom application development. Based on scores of successful engagements, I have assembled proven methodologies and automated software tools.

During twenty years of technical consulting, I have been blessed to work with smart people from some of the world's most respected organizations, including: FedEx, Procter & Gamble, Nationwide, The Wendy's Company, The Kroger Co., JPMorgan Chase, MasterCard, Bank of America Merrill Lynch, Siemens, American Express, and others.

I was educated at Valparaiso University and the University of Cincinnati, graduating summa cum laude. In 1990, I joined Information Builders, the vendor of WebFOCUS BI and iWay enterprise integration products, and for over a dozen years served in branch leadership roles. For several years, I also led technical teams within Cincom Systems' ERP software product group and the custom software services arm of Xerox.

Since 2007, I have provided enterprise BI services such as: strategic advice; architecture, design, and software application development of intelligence systems (interactive dashboards and mobile); data warehousing; and automated modernization of legacy reporting.