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"When individuals can see their performance ranked among many others, it gives them more motivation to achieve better results. They have comparable, daily, real-time results, pushing them to deliver on those same levels.
I've seen a dramatic difference in the time it has taken a nurse to insert an IV into a patient from one floor to another due in part to an awareness of performance metrics. Big data makes performance data even within a hospital more accessible so that efficiency and accuracy can increase."
"Mastery is not a question of genetics or luck, but of following your natural inclinations and the deep desire that stirs you from within. Everyone has such inclinations. This desire within you is not motivated by egotism or sheer ambition for power, both of which are emotions that get in the way of mastery. It is instead a deep expression of something natural, something that marked you at birth as unique. In following your inclinations and moving toward mastery, you make a great contribution to society, enriching it with discoveries and insights, and making the most of the diversity in nature among human society. It is in fact the height of selfishness to merely consume what others create and to retreat into a shell of limited goals and immediate pleasures. Alienating yourself from your inclinations can only lead to pain and disappointment in the long run, and a sense that you have wasted something unique. This pain will be expressed in bitterness and envy, and you will not recognize the true source of your depression."